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Highways Agency - Government Department

 

Highways Agency - Operating, maintaining and improving the road network

 

About the Highways Agency

The Highways Agency is an Executive Agency of the Department for Transport (DfT), and is responsible for operating, maintaining and improving the strategic road network in England on behalf of the Secretary of State for Transport. We have a major role in delivering the Government's Ten Year Plan for Transport.

Who are the Highways Agency?
The Highways Agency, established in 1994, is an executive agency of the Department for Transport. Their respective roles and responsibilities and the governance of the relationship are set out in a formal framework document.

They have a small corporate centre in London and eight locations across the country. They also have traffic officers working on motorways based in seven Regional Control Centres and 28 outstations.

The Highways Agency Board includes their Chief Executive, seven executive directors who are responsible for managing delivery of the agency’s responsibilities, and three non-executive directors. Details can be found under Organisational structure.

What do the Highways Agency Do?
They are responsible for the operation and stewardship of the strategic road network in England on behalf of the Secretary of State for Transport. Their primary functions are to manage traffic, tackle congestion, provide information to road users and improve safety and journey time reliability, whilst respecting and minimising the adverse impact on the environment.

Our road network, ranging from motorways to single carriageway trunk roads (the major A roads), is valued at over £81 billion. It carries a third of all road traffic in England and two thirds of all heavy freight traffic. The network provides a vital service to commerce and industry and to the lives of individuals and communities.

The Highways Agency fulfil their role by working closely with their partners and contractors to deliver an efficient and sustainable network that meets the needs of all their customers. They have also forged strong links with other road administrations in Europe and around the world for the exchange of information, experiences and expertise. Through these links they are able to learn of innovative ideas across the world. They are also active participants in a range of high profile roads-related forums.

The Highways Agency put customers first in everything they do, listening to them, and gaining a better understanding of the way their network impacts on them. Through this understanding they are better placed to respond to their needs and expectations.

 

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