Agency - Operating, maintaining and improving the road network
the Highways Agency
Agency is an Executive Agency of the Department for Transport (DfT),
and is responsible for operating, maintaining and improving the
strategic road network in England on behalf of the Secretary of
State for Transport. We have a major role in delivering the Government's
Ten Year Plan for Transport.
are the Highways Agency?
The Highways Agency, established in 1994, is an executive agency
of the Department for Transport. Their respective roles and responsibilities
and the governance of the relationship are set out in a formal framework
have a small corporate centre in London and eight locations across
the country. They also have traffic officers working on motorways
based in seven Regional Control Centres and 28 outstations.
Highways Agency Board includes their Chief Executive, seven executive
directors who are responsible for managing delivery of the agency’s
responsibilities, and three non-executive directors. Details can
be found under Organisational structure.
do the Highways Agency Do?
They are responsible for the operation and stewardship of the strategic
road network in England on behalf of the Secretary of State for
Transport. Their primary functions are to manage traffic, tackle
congestion, provide information to road users and improve safety
and journey time reliability, whilst respecting and minimising the
adverse impact on the environment.
road network, ranging from motorways to single carriageway trunk
roads (the major A roads), is valued at over £81 billion.
It carries a third of all road traffic in England and two thirds
of all heavy freight traffic. The network provides a vital service
to commerce and industry and to the lives of individuals and communities.
Highways Agency fulfil their role by working closely with their
partners and contractors to deliver an efficient and sustainable
network that meets the needs of all their customers. They have also
forged strong links with other road administrations in Europe and
around the world for the exchange of information, experiences and
expertise. Through these links they are able to learn of innovative
ideas across the world. They are also active participants in a range
of high profile roads-related forums.
Highways Agency put customers first in everything they do, listening
to them, and gaining a better understanding of the way their network
impacts on them. Through this understanding they are better placed
to respond to their needs and expectations.