& Operator Services Agency ( VOSA ) - for commercial vehicle
the Vehicle & Operator Services Agency (VOSA)
Vehicle and Operator Services Agency (VOSA) was formed in 2003 following
the merger of the Vehicle Inspectorate and the Traffic Area Network
division of the Department for Transport.
provides a range of licensing, testing and enforcement services
with the aim of improving the roadworthiness standards of vehicles
ensuring the compliance of operators and drivers with road traffic
legislation, and supporting the independent Traffic Commissioners.
investigation and technical research
VOSA supervise the MOT scheme to ensure that the 18,000
garages authorised to carry out MOT’s are doing so to the
is done by: documenting all test methods and standards; approving
and training Authorised Examiners and Nominated Testers to carry
out MOT tests; authorising MOT test stations and Nominated Testers;
monitoring standards of MOT garages and tests; providing seminars
and other advisory services; deaqling with appeals and complaints
from MOT customers; and, where necessary, taking disciplinary action
to improve testing standards and raise levels of compliance.
VOSA provide administrative support to the Traffic Commissioners’
in considering and processing applications for licenses to operate
lorries and buses.
ensures that licence holders meet the standards set for entry into
the commercial vehicle operator industry and seeks to minimise the
environmental and road safety.