West
Bromwich Building Society Company Information
About
The West Bromwich Building Society Company
The
West Brom has been a mutual building society for over 150 years
and is committed to staying that way. That's because, as a mutual
building society, they don't have to pay dividends to outside shareholders.
This means that they are able to pass on more to their members in
the form of better rates of interest and additional benefits for
loyal members through their Privileged Membership Scheme.
It also means that the West Bromwich Building Society can continue
to operate in the best interests of their members and the communities
they serve. All local branches are actively involved with their
local community.
Core Values
The core values which provide the framework for their ongoing success
are:
- They
will continue to provide value-for-money investment, mortgage
and related products by responding to customers' changing needs
and priorities.
- They
will strive to act in their members' best interests and constantly
seek ways to reward their loyalty through continuous service enhancements
and by sharing tangible financial benefits of their continued
success.
- They
will ensure their underlying financial strength provides exceptional
security for their members.
- They
will strive to deal with their customers fairly, honestly and
with the highest integrity, recognising that openness and trust
are essential to the creation and maintenance of mutually rewarding
relationships.
- They
will seek to provide an excellent, friendly service delivered
by dedicated, skilled and professionally-qualified staff using
technology to optimise overall efficiency and productivity in
a modern and professional retail environment.
- They
will continue to be a good neighbour to the local communities
they serve, through full and active involvement and by supporting
local charities, worthy causes and other community-based activities.
Principal Office:
374 High Street
West Bromwich
West Midlands
B70 8LR
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